Terms of Purchase

These Terms of Purchase govern all orders, purchases, and transactions made on our website. By browsing our website, placing orders, and purchasing products, you acknowledge and agree to follow the purchase rules, service standards, and shopping regulations listed below. Our platform adheres to standardized and customer-friendly service principles to provide stable, transparent, and reliable shopping experiences for all users.

1. Pricing and Transaction Currency

All product prices displayed on the website are settled in USD, which is the only unified transaction currency for all orders. All order calculations, settlements, discounts, and refund amounts are processed in US dollars. The final price displayed on the product page is the actual amount payable by the customer, with no hidden fees or additional surcharges charged during the entire transaction process.

2. Global Shipping Service

We provide global free shipping services for all products on the website. There is no minimum order quantity or spending threshold to qualify for free shipping. All shipping costs are fully covered by our platform. In addition, we undertake all tariffs and related customs fees incurred during international transportation and customs clearance. Customers are not required to bear any extra charges during customs clearance and product delivery.

3. Order Processing and Delivery Timeline

All confirmed and paid orders will be processed and shipped within 1 to 3 working days. After the order is dispatched, the standard delivery period is 6 to 12 days. The overall delivery time is affected by conventional international logistics procedures, including transportation arrangement and routine customs clearance inspection. We maintain standardized packaging and shipment arrangements to ensure that all products are delivered completely and safely.
Customers shall ensure that the shipping address and contact information provided during order placement is accurate and complete. We are not responsible for delivery delays, package abnormalities, or delivery failures caused by incorrect customer information.

4. Return Policy Rules

We provide a 60-day return window for all products sold on the website. Customers may apply for product returns within the valid return period if they are not satisfied with the purchased items or need to adjust their orders for personal reasons. All returned products must be kept in original, unused, and unopened condition with complete original packaging to pass official inspection.
All return requests must be submitted through official customer service channels for verification before customers send back the goods. Any returns that do not comply with the return standards will not be accepted.

5. Refund Processing Rules

After we receive and inspect the returned products and confirm that the items meet the return requirements, we will initiate the official refund process. All eligible refunds will be completed within 5 to 10 working days, and the refund amount will be returned to the original payment account used for the order settlement.
All qualified return applications enjoy full refund protection. We do not deduct additional fees for standard returns. The platform strictly follows standardized refund procedures to ensure that every customer’s legitimate shopping rights are fully protected.

6. Order Modification and Cancellation

Customers can apply for order information modification or order cancellation before the order is shipped. Once the order has entered the shipment process, order cancellation is no longer available. If you need to adjust your order details, please contact our official customer service team in a timely manner for assistance.

7. Product and Service Description

All product information, effect descriptions, and feature introductions on the website are for intuitive customer reference. We strictly control product quality to ensure that all physical products are consistent with the official display standards. We maintain consistent product formulas and quality standards to provide stable daily skin care and hair care effects for every user.

8. Terms Update Right

We reserve the right to adjust and optimize these purchase terms according to platform operation and service upgrade needs. All updated terms will take effect once published on the website. Continuous use of the website and continued ordering behavior will be regarded as acceptance of the latest terms of purchase.

9. Contact Support

If you have any questions about order transactions, shipping arrangements, return and refund processes, and purchase terms, please contact us through the Contact Us page on our website. Our professional customer service team will provide timely replies and professional problem-solving services for all users.

 

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